Questions? We have answers.
If you have purchased the AvidCard CAC USB Smart Card Reader with TYPE C connector and are having difficulty, please follow these directions starting on Step 1.
All other users can start on the CAC Reader Support section.
Step 1: Download the MacOS driver with AvidCard support.
Step 2: Install the scmccid_5_0_39_release_signed.pkg provided in the zip file.
Step 3: Plug in the reader.
Step 4: Verify the reader's installed correctly by reviewing these stepsCan your Mac "see" the reader?
Step 5: Purchase and install thePKard software from our middleware provider (NOT NEEDED for MacOS Catalina).
CAC Reader Support
If you are experiencing difficulties installing a CAC reader, or the required software, please consult the information below.
1. Make sure your middleware is installed.
2. Ensure CAC reader is plugged in.
3. Reboot your system.
Thursby PKard™ for Mac
(this product sends two email receipts)
Step 1: DOWNLOAD
Step 2: SAVE
Step 3: INSTALL
Thursby suppport: (817) 478-5070 or firstname.lastname@example.org
NOTE: If you are experiencing problems with your CAC reader, please visit our CAC Support page.